2019 Jeep CherokeeProblems: Top Complaints, Recalls & Failures (NHTSA)

Every owner complaint and safety recall the National Highway Traffic Safety Administration has on file for the 2019 Jeep Cherokee, ranked by the component that failed most.

Complaints on file

1,625

Recalls issued

Crashes reported

Fires reported

What breaks most

Power Train788 complaints · 48.5%
Engine454 complaints · 27.9%
Electrical System338 complaints · 20.8%
Steering120 complaints · 7.4%
Service Brakes107 complaints · 6.6%

Recalls on this model year

Electrical System › Instrument Cluster/Panel
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Campaign 18V917000 · reported 20/12/2018 · recall work is free at any franchised dealer
Power Train › Automatic Transmission
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Campaign 18V492000 · reported 26/07/2018 · recall work is free at any franchised dealer
Power Train › Automatic Transmission
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Campaign 18V739000 · reported 19/10/2018 · recall work is free at any franchised dealer
Air Bags
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Campaign 19V449000 · reported 13/06/2019 · recall work is free at any franchised dealer
Steering › Rack And Pinion › Rack
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Campaign 19V637000 · reported 29/08/2019 · recall work is free at any franchised dealer
Engine And Engine Cooling › Engine
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap
Campaign 18V344000 · reported 25/05/2018 · recall work is free at any franchised dealer
Seats
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Campaign 19V248000 · reported 28/03/2019 · recall work is free at any franchised dealer
Electrical System › Wiring › Front Underhood
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 J
Campaign 18V524000 · reported 09/08/2018 · recall work is free at any franchised dealer
Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Campaign 18V523000 · reported 09/08/2018 · recall work is free at any franchised dealer
Power Train
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Campaign 25V011000 · reported 29/04/2025 · recall work is free at any franchised dealer
Power Train
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Campaign 26V290000 · reported 07/05/2026 · recall work is free at any franchised dealer

What owners report

Power Train

My vehicle (2019 Cherokee trailhawk) was subject to 2 PTU recalls. I had the first one replaced after the dash light came on, then had that one replaced after it failed and began leaking fluid. When i
PTU failure. Jeep Cherokee manufacture in 2019 through February and again in December have recalled PTU failure. The ones manufactured in between were not recalled but have same dangerous failure.
Service 4w drive light came on vehicle stores going up in Kleins as well as it shut off on me on an interstate thank goodness there was no vehicles I was able to get it started and get to safety on si

Engine

Plastic manifold cover has developed a hairline crack and is leaking oil. Vehicle has only 68,000 miles. Mechanic advised there is a national backorder of replacement manifold covers so up to the merc
An NHSTA #26V290000 report received on 07/05/2026-Power Train from AAA, NHSTA Campaign #25V011000- Power Train, and NHSTA #18V523000- Service brakes, hydraulic foundation and components disc caliper.
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the messages "Reset - Start Unavailable" and "START/STOP System Unavailable" were displayed. Addit

Electrical System

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the messages "Reset - Start Unavailable" and "START/STOP System Unavailable" were displayed. Addit
My driver side seat belt will not stay latched. The screen on my dashboard will freeze up and not turn on or off
Had cruise control on set on 64 up and down hills and around curves it just started going faster & faster I had to stomp the brakes 3 times to get it to quit afterwards the power train is now not shif

Steering

NHTSA ODI Case Update – Supplement to Complaint #XXX Vehicle: 2019 Jeep Cherokee Latitude Plus (VIN: [XXX] ) Subject: Dealership Deflection Tactics and Denial of Recall Repair Verification This s
My 2019 Jeep Cherokee Latitude Plus is exhibiting a persistent metallic rattling and grinding noise originating from the Power Transfer Unit (PTU) and the propeller shaft interface. The noise is most
While driving home from Church Sunday afternoon, I was on the highway driving 65 mph. Suddenly, and without warning lights or any other ability to know or prepare for the catastrophe about to take pl

Service Brakes

the parking brake comes on when driving shutting down the car..this happened yesterday and has happened once before
I was leaving the parking lot of a grocery store - I was probably 100 yards from where I parked to the exit to the road. My [XXX] and [XXX] were in car seats in the back. I went to merge into traffic
My vehicle has an open PTU recall and when driving down the road my vehicle completely lost power was unable to drive or put vehicle in park in the middle of a turn which resulted in on coming traffic

Excerpts are anonymized owner complaints as filed with NHTSA, trimmed to 200 characters.

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