2020 Kia SorentoProblems: Top Complaints, Recalls & Failures (NHTSA)
Every owner complaint and safety recall the National Highway Traffic Safety Administration has on file for the 2020 Kia Sorento, ranked by the component that failed most.
Complaints on file
137
Recalls issued
1
Crashes reported
10
Fires reported
12
What breaks most
- Engine66 complaints · 48.2%
- Electrical System20 complaints · 14.6%
- Power Train18 complaints · 13.1%
- Fuel/Propulsion System10 complaints · 7.3%
- Trailer Hitches9 complaints · 6.6%
Recalls on this model year
- Park outsideTrailer Hitches
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris a
Campaign 22V703000 · reported 19/09/2022 · recall work is free at any franchised dealer
What owners report
Engine
- The contact owns a 2020 Kia Sorento. The contact stated that while driving, there was an abnormal banging sound coming from under the hood of the vehicle and the vehicle shuddered abnormally. The cont
- Driving at highway speed, the vehicle began to make a loud rattling noise that came from under the vehicle. A passerby pulled even with my car and began frantically gesturing. After a few seconds of c
- My 2020 Kia Sorento stalled and shut off while driving and eventually stopped working completely, requiring it to be towed to a Kia dealership. The dealership first replaced the starter and then the h
Electrical System
- Driving at highway speed, the vehicle began to make a loud rattling noise that came from under the vehicle. A passerby pulled even with my car and began frantically gesturing. After a few seconds of c
- Driving on highway at 65, traction control light, airbag light, parking light, bcw warning, all came in at the same time. I was able to pull off to the side and re start engine to clear the lights. As
- My Oil Pressure Switch is diagnosed as faulty by independent service center as well as Kia. Kia is denying coverage. I have found information that it should be covered. My check engine light shows an
Power Train
- The contact called on behalf of his daughter who owns 2020 Kia Sorento. The contact stated that the vehicle was taken to a dealer for a routine oil change when the contact was informed that there was
- The vehicle suffered a sudden, severe engine malfunction/misfire while in operation, presenting a serious safety hazard on the road. Following the incident, the vehicle was taken to an authorized deal
- Oil pressure light would come on and off, dealer said was probably the sensor got it replaced. Came back on the night I picked it back up.
Fuel/Propulsion System
- Driving at highway speed, the vehicle began to make a loud rattling noise that came from under the vehicle. A passerby pulled even with my car and began frantically gesturing. After a few seconds of c
- The vehicle suffered a sudden, severe engine malfunction/misfire while in operation, presenting a serious safety hazard on the road. Following the incident, the vehicle was taken to an authorized deal
- Component/System Affected: UNKNOWN – suspected fuel system or related component due to strong gasoline odor. Vehicle is available for inspection upon request. What Happened: There is a strong gasolin
Trailer Hitches
- The contact owned a 2020 Kia Sorento. The contact stated that while driving at an undisclosed speed, the contact noticed smoke coming from the vehicle. The contact stated the fuse box located on the d
- The contact owns a 2020 Kia Sorento. The contact stated that on multiple occasions while driving at various speeds, there was an abnormal burning odor inside the cabin of the vehicle. The contact rece
- The contact owns a 2020 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches); however, the part to do the recall repair was unavailable. The contact sta
Excerpts are anonymized owner complaints as filed with NHTSA, trimmed to 200 characters.
Check your own VIN
This page covers the 2020 Kia Sorento in general. Enter your VIN for the recalls, complaints and crash ratings specific to your exact vehicle.
Buying a used 2020 Kia Sorento?
A detailed vehicle history report can check for title brands, available accident records, and reported odometer readings for the specific VIN — none of which government complaint or recall data typically cover.
Run a vehicle history report Detailed Vehicle History, 10% offOther model years
Disclosure: some links on this page (vehicle history reports, warranty options) are affiliate links. They fund the free checker, and your price never changes. Recall, complaint, rating and fuel-economy data are official U.S. government records for the year, make and model and are not a substitute for an inspection or a title history report on the specific vehicle. Not affiliated with any government agency.