2017 Mazda CX-5Problems: Top Complaints, Recalls & Failures (NHTSA)
Every owner complaint and safety recall the National Highway Traffic Safety Administration has on file for the 2017 Mazda CX-5, ranked by the component that failed most.
Complaints on file
150
Recalls issued
1
Crashes reported
5
Fires reported
0
What breaks most
- Electrical System44 complaints · 29.3%
- Engine16 complaints · 10.7%
- Fuel/Propulsion System15 complaints · 10%
- Service Brakes15 complaints · 10%
- Visibility/Wiper12 complaints · 8%
Recalls on this model year
- Trailer Hitches
Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffl
Campaign 17V744000 · reported 21/11/2017 · recall work is free at any franchised dealer
What owners report
Electrical System
- The radio is uncontrollable by driver. The radio the self dial from Bluetooth. Even if not connected, the radio surprises this driver by playing the radio unexpectedly at the highest rate. Due to the
- There is a consistent issue with the “ghost touch“ and the electrical system so when you’re going down the road, the musical will change. The music will blast up or down randomly it’ll get stuck and i
- Infotainment system randomly makes its own selections. Turns volume up and down, changes settings, changes stations... etc. Anything that can be controlled on the screen is at risk of being randomly h
Engine
- My 2017 Mazda CX-5 has experienced a recurring condition more than six times involving sudden jerking, rapid deceleration, and loss of normal accelerator response during extended highway driving, ofte
- Coolant leak, caused engine failure
- Twice now, my 2017 Mazda CX-5 stalled on the highway with a check engine light popping up--both times was driving around 60-70mph for a couple of hours and had about a quarter tank of gas left. The fi
Fuel/Propulsion System
- My 2017 Mazda CX-5 has experienced a recurring condition more than six times involving sudden jerking, rapid deceleration, and loss of normal accelerator response during extended highway driving, ofte
- My car started to smell like gas. I brought it to a shop and there was a leak in my high pressure pump in which the gas was leaking on to my engine. I paid $1600 to have this replaced and there is onl
- Twice now, my 2017 Mazda CX-5 stalled on the highway with a check engine light popping up--both times was driving around 60-70mph for a couple of hours and had about a quarter tank of gas left. The fi
Service Brakes
- I got my rear brakes replaced. Within a few days I noticed drag on each of the rear brakes would seize up at times causing excessive heat and a burning smell. When I took it into my local Mazda Servic
- My Mazda has a feature called SBS (Smart Brake Support). It is touted as a safety feature, as it will brake the car when it approaches an object without driver braking. It can be disabled by the dri
- The brake pads on this vehicle wear out prematurely, despite not using them aggressively. All four brake pads on the SUV wore out in less than the first 16,000 miles (first 3 years) and had to be repl
Visibility/Wiper
- Exact same issues as NHTSA Recall No.19V-272 -- Manufacturer Recall No. 3219D. -- Affected P/N: TK52-675XO B
- The sunroof exploded. Exploded. Sound was shocking. I did not know what it was. The sound of the outside from the sunroof clued me in. The "shade" underneath the sunroof was closed so I did not see it
- On April 15th, 2019, Mazda made the public aware of Recall Campaign 3219D which involves a failure of the Front Body Control Module on Mazda 3 vehicles, which renders the front windshield wipers inope
Excerpts are anonymized owner complaints as filed with NHTSA, trimmed to 200 characters.
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