2017 Ford ExplorerProblems: Top Complaints, Recalls & Failures (NHTSA)
Every owner complaint and safety recall the National Highway Traffic Safety Administration has on file for the 2017 Ford Explorer, ranked by the component that failed most.
Complaints on file
1,710
Recalls issued
14
Crashes reported
34
Fires reported
11
What breaks most
- Structure662 complaints · 38.7%
- Engine241 complaints · 14.1%
- Power Train123 complaints · 7.2%
- Electrical System94 complaints · 5.5%
- Engine And Engine Cooling77 complaints · 4.5%
Recalls on this model year
- Seats
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Campaign 19V651000 · reported 11/09/2019 · recall work is free at any franchised dealer
- Suspension › Rear
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Campaign 19V435000 · reported 10/06/2019 · recall work is free at any franchised dealer
- Wheels › Hub
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly result
Campaign 17E048000 · reported 28/08/2017 · recall work is free at any franchised dealer
- Steering
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
Campaign 17V530000 · reported 28/08/2017 · recall work is free at any franchised dealer
- Seats › Front Assembly › Recliner
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these v
Campaign 17V332000 · reported 22/05/2017 · recall work is free at any franchised dealer
- Engine And Engine Cooling › Engine › Gasoline › Turbo/Supercharger
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
Campaign 16V925000 · reported 22/12/2016 · recall work is free at any franchised dealer
- Structure › Body
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Campaign 21V316000 · reported 05/05/2021 · recall work is free at any franchised dealer
- Suspension › Rear
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode I
Campaign 21V537000 · reported 15/07/2021 · recall work is free at any franchised dealer
- Suspension › Rear
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New Yor
Campaign 20V675000 · reported 12/03/2021 · recall work is free at any franchised dealer
- Structure › Body › Roof And Pillars
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Campaign 24V031000 · reported 19/01/2024 · recall work is free at any franchised dealer
- Structure › Body
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Campaign 25V347000 · reported 23/05/2025 · recall work is free at any franchised dealer
- Equipment › Electrical › Engine Block Heater
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it t
Campaign 25V685000 · reported 10/10/2025 · recall work is free at any franchised dealer
- Suspension › Rear
Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
Campaign 26V101000 · reported 20/02/2026 · recall work is free at any franchised dealer
- Structure › Body
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
Campaign 26V448000 · reported 14/07/2026 · recall work is free at any franchised dealer
What owners report
Structure
- B-Pillar trim on drivers side detached/broke in half and flew off in traffic. Since then, electrical panel on the driver door messed with the locks. locks no longer work, back tailgate ajar warning i
- B-pillar is coming off, not allowing keypad to lock/unlock. Remedy has not come available in over a year.
- The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to perform the recall repair was unavailable. The contact st
Engine
- Both turbochargers on my 2017 Ford Explorer Platinum with the 3.5L EcoBoost V6 have failed. The first turbocharger failed and was replaced in 2025. On August 10, 2026, at about 138,000 miles, the seco
- This is a second complaint for the same vehicle. Complaint number 11770400, filed today, understated the failure history, and I am filing this one so the complete record is in the database. Vehicle:
- Sudden catastrophic engine failure due to coolant mixing. This resulted in a safety issue due to time and location of the event. From online consumer reports this event happens just after 100,000 m
Power Train
- Begin with cliff, I was not wanting to lock or locked or start the vehicle as I was driving. I stopped at the light vehicle started shaking, and as I drove through the light to pull over power steerin
- Transmission torque converter attempts to lockup when vehicle is in gear, at idle and brakes applied. This causes the engine rpm to drop or stall. This causes an unexpected delay and hesitation when
- This has happened several times where the transmission will not go into drive and makes an electronic noise while trying to shift into drive. If you turn the car off, open the driver's door, wait for
Electrical System
- B-Pillar trim on drivers side detached/broke in half and flew off in traffic. Since then, electrical panel on the driver door messed with the locks. locks no longer work, back tailgate ajar warning i
- The vehicle ACM shorted and caused a fire while driving. My safety was put as risk because the car quickly filled with smoke and unbearable fumes causing me to swerve and attempt to find a safe place
- Begin with cliff, I was not wanting to lock or locked or start the vehicle as I was driving. I stopped at the light vehicle started shaking, and as I drove through the light to pull over power steerin
Engine And Engine Cooling
- The contact owns a 2017 Ford Explorer. The contact stated that while driving 70 MPH on the interstate, the engine light illuminated and the vehicle stopped in the middle lane. The contact was able to
- The contact owns a 2017 Ford Explorer. The contact stated that while driving approximately 55 MPH, the message “Engine Overheating” was displayed. The contact pulled over to the side of the road and a
- The contact owns a 2017 Ford Explorer. The contact stated that while driving at various speeds, the vehicle was driving roughly, with white exhaust smoke coming from the vehicle. The contact stated th
Excerpts are anonymized owner complaints as filed with NHTSA, trimmed to 200 characters.
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