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2016 Kia SoulProblems: Top Complaints, Recalls & Failures (NHTSA)

Every owner complaint and safety recall the National Highway Traffic Safety Administration has on file for the 2016 Kia Soul, ranked by the component that failed most.

Complaints on file

823

Recalls issued

2

Crashes reported

29

Fires reported

35

What breaks most

  • Engine561 complaints · 68.2%
  • Engine And Engine Cooling106 complaints · 12.9%
  • Fuel/Propulsion System84 complaints · 10.2%
  • Power Train65 complaints · 7.9%
  • Electrical System57 complaints · 6.9%

Recalls on this model year

  • Engine

    Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons

    Campaign 19V120000 · reported 22/02/2019 · recall work is free at any franchised dealer

  • Steering

    Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

    Campaign 17V608000 · reported 29/09/2017 · recall work is free at any franchised dealer

What owners report

Engine

  • Vehicle suffered a sudden, dangerous loss of power on the highway at 70 mph, dropping immediately to 20 mph, creating a severe safety risk. The vehicle has an active P0420 code. The official NHTSA dat
  • I HAVE A 2016 KIA SOUL THAT HAS BEEN HAVING DRINKING OIL EVERY 2-3 WEEKS BUT THERE ISNT ANY OIL LEAKING ON THE GROUND.LAST WEEK I WAS DRIVING HOME AND MY CAR WOULNT GO OVER 20MPH I TOOK IT TO KIA AND
  • Dear Kia Customer Care, I am writing to formally express my disappointment and serious concern regarding my 2016 Kia Soul, VIN [XXX], its engine failure, the applicable engine recall/warranty coverag

Engine And Engine Cooling

  • The contact owns a 2016 Kia Soul. The contact stated that the vehicle failed to start immediately and lost motive power while driving. The contact was able to continue driving at reduced power. Additi
  • The contact's grandmother owns a 2016 Kia Soul. The contact stated that while his grandmother was driving at an undisclosed speed, the engine overheated. No warning lights were illuminated. The contac
  • The contact owns a 2016 Kia Soul. The contact stated that while driving at various speeds the vehicle suddenly stalled. During the failure the odor of fuel was present. The failure had occurred on sev

Fuel/Propulsion System

  • Vehicle suffered a sudden, dangerous loss of power on the highway at 70 mph, dropping immediately to 20 mph, creating a severe safety risk. The vehicle has an active P0420 code. The official NHTSA dat
  • Component or system: Catalytic converter (exhaust emissions system). The converter is physically restricted due to substrate damage consistent with the defect identified in NHTSA Campaign 19V120 / Kia
  • Was driving car lost power of steering and brakes black smoke filled vehicle I jumped out of the car and it went up in flames . The vehicle behind me said the flames were coming out of my front engine

Power Train

  • I HAVE A 2016 KIA SOUL THAT HAS BEEN HAVING DRINKING OIL EVERY 2-3 WEEKS BUT THERE ISNT ANY OIL LEAKING ON THE GROUND.LAST WEEK I WAS DRIVING HOME AND MY CAR WOULNT GO OVER 20MPH I TOOK IT TO KIA AND
  • What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle is a 2016 Kia Soul 1.6L GDI with approximately 83,000 miles. The vehicle experienced eng
  • sudden reduced acceleration / limp mode while driving P1326 knock code potential engine failure / loss of power

Electrical System

  • I can not gain speed. The dealership says it’s the catalytic converter and there is an active recall for this on Kia souls. They previously did recall work to my car but now the catalytic converters n
  • The Instrument Cluster, the Speedometer and "NOW" the Odometer are not working--absolutely dead. "NOW" is in caps because to my surprise I noticed just recently that the Odometer is not working. In
  • When the steering wheel tilt is adjusted while driving, the vehicle experiences a complete electrical shutdown — dashboard goes black and the engine may shut off. Electrical power may return when the

Excerpts are anonymized owner complaints as filed with NHTSA, trimmed to 200 characters.

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