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2015 Ford ExplorerProblems: Top Complaints, Recalls & Failures (NHTSA)

Every owner complaint and safety recall the National Highway Traffic Safety Administration has on file for the 2015 Ford Explorer, ranked by the component that failed most.

Complaints on file

1,808

Recalls issued

9

Crashes reported

37

Fires reported

1

What breaks most

  • Structure410 complaints · 22.7%
  • Steering347 complaints · 19.2%
  • Engine227 complaints · 12.6%
  • Back Over Prevention144 complaints · 8%
  • Electrical System93 complaints · 5.1%

Recalls on this model year

  • Suspension › Rear

    Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

    Campaign 19V435000 · reported 10/06/2019 · recall work is free at any franchised dealer

  • Wheels › Hub

    Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly result

    Campaign 17E048000 · reported 28/08/2017 · recall work is free at any franchised dealer

  • Parking Brake

    Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. T

    Campaign 15V464000 · reported 24/07/2015 · recall work is free at any franchised dealer

  • Suspension › Rear

    Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.

    Campaign 16V245000 · reported 26/04/2016 · recall work is free at any franchised dealer

  • Power Train › Axle Assembly › Axle Shaft

    Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

    Campaign 20V692000 · reported 10/11/2020 · recall work is free at any franchised dealer

  • Suspension › Rear

    Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode I

    Campaign 21V537000 · reported 15/07/2021 · recall work is free at any franchised dealer

  • Suspension › Rear

    Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New Yor

    Campaign 20V675000 · reported 12/03/2021 · recall work is free at any franchised dealer

  • Structure › Body › Roof And Pillars

    Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

    Campaign 24V031000 · reported 19/01/2024 · recall work is free at any franchised dealer

  • Back Over Prevention › Sensing System › Camera

    Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image wh

    Campaign 25V695000 · reported 13/10/2025 · recall work is free at any franchised dealer

What owners report

Structure

  • The contact owns a 2015 Ford Explorer. The contact stated that while driving 70 MPH, the front passenger's side A-pillar trim detached and flew off the vehicle. The contact stated that while reversing
  • The contact owned a 2015 Ford Explorer. The contact stated that while driving, the front windshield trim detached from the vehicle. Additionally, the ABS warning light illuminated on the instrument pa
  • Driving down road and A pillar trim started to vibrate. Eventually while driving within 2 hour the lower part of the pillar raised up and flopped in wind. It was inspected and rejected for recall repl

Steering

  • The contact owns a 2015 Ford Explorer. The contact stated that while driving into a parking lot at approximately 20-25 MPH, the vehicle lost power steering assist functionality. The message "Power Ste
  • Intermittent locking of steering wheel while driving for about 8 months. Now it has complete loss of power steering. [XXX] says service advance trac and complete steering loss pull over safely. INFOR
  • I was driving at 65 mph on the highway when the light for the steering came up and the power steering shut down. I had a hard time to turn the steering wheel until I was able to exit the road. I shut

Engine

  • The water pump failed at 117,000 miles. The water pump is internal in the engine causing a extremely high repair bill and weeks of time without the vehicle. If we had not caught it soon enough we coul
  • Exhaust fumes leak into the cabin while increasing speed.
  • The specific component or system has not fully failed. However, my vehicle is currently experiencing an intermittent check engine light condition, turning off and on, which was diagnosed at a Retailer

Back Over Prevention

  • The contact owns a 2015 Ford Explorer. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet availa
  • The contact owns a 2015 Ford Explorer. The contact stated that while reversing at an undisclosed speed, the rear-view camera was intermittently inverted or inoperative. The contact stated that the mes
  • The contact owns a 2015 Ford Explorer. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank or distorted screen. The contact received notification of NHTSA

Electrical System

  • Intermittent locking of steering wheel while driving for about 8 months. Now it has complete loss of power steering. [XXX] says service advance trac and complete steering loss pull over safely. INFOR
  • My 2015 Ford Explorer is subject to an open rearview camera safety recall (Ford recall 25SA9 / NHTSA recall 25V695), and the recalled rearview camera has now failed. The camera is no longer functionin
  • The analog rearview backup camera module failed. The physical component is still installed in the vehicle and is available for inspection upon request. The driver is left completely blind to pedestri

Excerpts are anonymized owner complaints as filed with NHTSA, trimmed to 200 characters.

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