2012 Kia SoulProblems: Top Complaints, Recalls & Failures (NHTSA)
Every owner complaint and safety recall the National Highway Traffic Safety Administration has on file for the 2012 Kia Soul, ranked by the component that failed most.
Complaints on file
514
Recalls issued
3
Crashes reported
25
Fires reported
23
What breaks most
- Engine209 complaints · 40.7%
- Steering166 complaints · 32.3%
- Service Brakes46 complaints · 8.9%
- Electrical System38 complaints · 7.4%
- Hydraulic34 complaints · 6.6%
Recalls on this model year
- Engine
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons
Campaign 19V120000 · reported 22/02/2019 · recall work is free at any franchised dealer
- Structure › Body › Roof And Pillars
Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.
Campaign 14V822000 · reported 29/12/2014 · recall work is free at any franchised dealer
- Park outsideService Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may
Campaign 23V652000 · reported 25/09/2023 · recall work is free at any franchised dealer
What owners report
Engine
- The contact owns a 2012 Kia Soul. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning
- The contact owns a 2012 Kia Soul. The contact stated that while driving at 60 MPH, the vehicle unexpectedly stalled and failed to accelerate with the low oil warning light illuminated. The contact st
- Check engine light came on. Car starts to shutter upon acceleration as well when its idling. Changed spark plugs 3 times since Jan 2025 and coils twice. Code for engine misfire in cylinder 3. Also hav
Steering
- When I turn my steering wheel left or right there is a very large margin before the tires turn it rattles back and forth back and forth as I'm driving down the street no control for at least three deg
- I have a used kia soul 2012 which I bought 3 years ago. It's steering column has started making strange clicking noises when I turn the wheel left and right. I went to KIA dealership, they inspected
- I am submitting this complaint regarding a known defect with the steering wheel coupler in my 2012 Kia vehicle. The steering coupler is a component that has been subject to recall concerns due to prem
Service Brakes
- I purchased Dorman part #74015 Brake Pedal Stopper from AutoZone Altamonte after an employee recommended it for my 2012 Kia Soul without checking system compatibility. I installed it that night. On,
- The brake lines on my car failed. I had to use the parking brake to get the car to stop. Typically, a brake failure leaves you with partial braking power, however, I had no brakes whatsoever. Upon ins
- See attached document for complaint.
Electrical System
- The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, and the contact informed the d
- The contact owns a 2012 Kia Soul. The contact stated that while reversing and parking the vehicle, the steering wheel malfunctioned and became difficult to turn, and the driver was unable to control t
- The contact's son owned a 2012 Kia Soul. The contact stated that while the vehicle was parked in the driveway, the contact's daughter-in-law looked through the glass door of the residence and noticed
Hydraulic
- See attached document for complaint.
- The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, and the contact was informed t
- The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, and the contact informed the d
Excerpts are anonymized owner complaints as filed with NHTSA, trimmed to 200 characters.
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