NHTSA data · free2010 Dodge JourneyProblems: Top Complaints, Recalls & Failures (NHTSA)
Every owner complaint and safety recall the National Highway Traffic Safety Administration has on file for the 2010 Dodge Journey, ranked by the component that failed most.
Complaints on file
1,085
Recalls issued
3
Crashes reported
18
Fires reported
17
What breaks most
- Electrical System653 complaints · 60.2%
- Engine178 complaints · 16.4%
- Service Brakes160 complaints · 14.7%
- Air Bags95 complaints · 8.8%
- Steering83 complaints · 7.6%
Recalls on this model year
- Steering › Hydraulic Power Assist › Hose, Piping, And Connections
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Campaign 16V273000 · reported 06/05/2016 · recall work is free at any franchised dealer
- Electrical System › Ignition › Switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling
Campaign 14V373000 · reported 26/06/2014 · recall work is free at any franchised dealer
- Steering › Electric Power Assist System
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING, 300, CHARGER (LX) AND DODGE CHALLENGER (LC), AVENGER (JS), AND JOURNEY (JC), AS WELL AS MODEL YEAR 2011 DODGE RAM LIGHT DUTY PICKUP (DS) VEHICLES. SOME OF THESE VEHICLES MAY EXPERIENCE A SEPARATION AT THE CRIMPED END OF THE POWER STEER
Campaign 10V475000 · reported 07/10/2010 · recall work is free at any franchised dealer
What owners report
Electrical System
- On two separate occasions my doors have locked on there own while I was inside the car and I was not able to open the doors or manually unlock the door. My front lock levers are long enough that you c
- Car since bought either won't start or fails to come out of gear then stalls out in reverse or randomly in intersections I have small children and it's dangerous and several mechanic cant figure it ou
- This situation is occurring more and more often with this vehicle. The vehicle will be in drive, moving, and in the middle of a road or highway just shutdown completely. It happened 4 times 2 weeks ag
Engine
- Car since bought either won't start or fails to come out of gear then stalls out in reverse or randomly in intersections I have small children and it's dangerous and several mechanic cant figure it ou
- It all started with no starts and had starter replaced and then charging problem had new battery and alternator replaced . Then driving to work all the dashboard lights lit up like a Christmas tree an
- I have been stranded in this vehicle to many times to count. Mostly I had to get a jump to get it back home or keep it running until I returned home. Within the last 30 days I have installed a new alt
Service Brakes
- The contact owns a 2010 Dodge Journey. The contact sated while driving 15 MPH, the brake pedal was depressed; however, the vehicle failed to respond. The contact made a left turn and the brakes seized
- I have been stranded in this vehicle to many times to count. Mostly I had to get a jump to get it back home or keep it running until I returned home. Within the last 30 days I have installed a new alt
- COMPONENT malfunction: ABS control module (module is part of the Electronic Stability Program and Traction Control System). Available for inspection: Upon Request. Safety risk: Random locking of fro
Air Bags
- This situation is occurring more and more often with this vehicle. The vehicle will be in drive, moving, and in the middle of a road or highway just shutdown completely. It happened 4 times 2 weeks ag
- Faulty active head restraints in both front driver and passenger seats, causing both units to deploy while driving, causing my driver to temporarily lose control of the vehicle.
- I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am lucky no one was in my passenger seat and that I wasn't driving at that time. I loo
Steering
- My horn started to honk on its own the front windshield wipers will not stop and the turn signals does not work anymore I was told the clock spring needs replaced there is a recall on google but now s
- I went to go start my vehicle to commute home from work and had no power steering. I did some research and saw that my vehicle model from 2007-2016 was recalled for this issue
- Powering steering went out again for the 4th time. Had to have car towed to repair shop again 1/21/22. Will upload 4th receipt when repair is done.
Excerpts are anonymized owner complaints as filed with NHTSA, trimmed to 200 characters.
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